Refine. Simplify. Deliver.

Make your business easier to run.

Practical support for business owners, founders and teams who want clear direction, simpler ways of working and more time for the life and business they want to build.

We help you work through what’s getting in the way, simplify what needs to change and put practical improvements in place.

Start with a conversation. We’ll listen, explain things clearly and agree a manageable first step. No pressure to commit to more.

Make room for what you do best.

You bring something valuable to your business. But the admin, decisions and everyday demands can leave little room to focus on it.

We help you step back, see what needs attention and make space for the work that makes your business yours.

That might mean reducing overheads, simplifying processes, bringing disconnected systems together or taking repetitive tasks off your plate. Where automation or AI can help, we make it practical and explain it clearly.

The aim is to give you and your team more time and capacity to do good work, develop what makes the business distinctive and move forward.

Who We Work With

People building something they care about.

Distilled works with business owners, founders and teams who need clearer direction and practical help moving forward.

We have a particular interest in businesses that strengthen communities, support wellbeing and help people connect more meaningfully. These are areas we care deeply about and where we’re keen to contribute more of our experience.

Our background spans start-ups, small and medium businesses, and larger organisations. Whatever your business does, we start by understanding what matters to you, what makes it distinctive and what you want to make possible.

Our Services

How We Help

Refine.

Get clear on what matters.

We work through the challenges, opportunities and ideas competing for your attention. Together, we identify where your effort will make the biggest difference and agree a practical way forward.

Simplify.

Make the everyday work easier.

We look for unnecessary costs, repeated tasks and processes that have become harder than they need to be. We simplify systems and responsibilities, using automation and AI where they offer a clear benefit.

Deliver.

Put the plan into practice.

We help make the changes happen, bring the right people together and check what is working. From improving operations to developing partnerships and preparing for growth, we stay focused on useful progress.

Meet Björn

A warm welcome from Björn, our founder.

Björn founded Distilled with a simple belief: running and growing a business should feel more manageable, with room for the work and life you care about.

Our approach draws on more than 20 years of experience across business operations, strategy, partnerships and delivery. That experience shapes how we look at a business: how its people, priorities and everyday work fit together, and where things have become harder than they need to be.

We help you step back from the daily demands, make sense of the options and decide what deserves attention first. Then we work alongside you to put those decisions into practice, at a pace that fits your business.

For us, progress means changes that help in everyday life: clearer decisions, fewer unnecessary steps and more confidence about what comes next.

Björn Borg, founder of Distilled Consulting Services.

How we work together

Before suggesting changes, we take time to understand what is really happening in your business. What is working? What is getting in the way? What would you like to make possible? We ask, listen and check our understanding, so we start from a clear foundation.

Vulnerability
We make room to talk openly about difficulties, questions and uncertainty. We are open about our own limitations, too. Nobody needs to pretend they have every answer.
Trust
We treat what you share with care, keep you informed and follow through on our commitments. We earn your trust through the way we work.
Honesty
We give straightforward advice about what is possible, what it will involve and what still needs checking. We raise concerns early, even when the conversation is difficult.
Integrity
We recommend what serves your business, even when that means doing less. We take responsibility for our work and act to put things right if we make a mistake.
Being humble
We leave ego at the door. We respect your knowledge of your business, check our assumptions and stay open to a better way.
Simplification
We make plans, processes and tools easier to understand and use. We remove unnecessary steps without losing what matters.
Collaboration
We bring our experience and your knowledge together. We agree on decisions with you and help you feel confident using what we put in place.

Selected Experience

Experience that carries through to your business.

Across recent projects and earlier leadership roles, we’ve helped people simplify how they work, strengthen business performance and turn complex plans into practical action.

Making AI practical

Designed, built, tested and documented a working private AI system covering agents, automation and knowledge tools, with a step-by-step guide to support its setup and use.

Creating room for better work

Helped simplify systems, processes and resourcing across consulting engagements. One engagement recorded 34% lower overheads and 18% higher revenue. In a separate engagement, our work supported a 28% reduction in overheads and a 32% improvement in operational efficiency.

Recent work has also included developing referral networks, supplier relationships and partnerships to support business growth.

Getting important work back on track

Helped recover a multi-million-dollar customer account by bringing teams together, clarifying responsibilities and turning commitments into a manageable delivery plan. The work helped secure approval for eight projects.

Stronger planning and delivery also contributed to wider company results of 38% revenue growth and a 21% improvement in operational efficiency.

Turning ideas into action

Led 54 strategic initiatives, resulting in 42 approved business cases and 12 programmes of work. This brought structure and clear priorities to a complex portfolio.

The initiatives developed carried projected benefits of approximately 30% lower overheads, 25% improved operational efficiency and a $13.8 million revenue pipeline over two years. These were forecasts, not realised results.

Delivering at scale

Earlier in our career, we led a $31 million automation portfolio that delivered more than $6 million in profit and grew by 29% during our leadership. That experience continues to inform how we balance delivery, resources and commercial decisions.

PRIVATE AI

Making complicated technology simple.

We built a working private AI system that we call Jexi. It is one example of how we turn complicated AI into something practical, understandable and useful.

AI is only one tool. The real goal is to make your business easier to run.

Contact

A simple place to start.

Tell us what is getting in the way or what you would like to make possible.

We’ll talk it through, choose a useful place to start and agree the scope before work begins. You’ll know what we’re doing, why it matters and what it will cost.

Start small. Build on what works.

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